I got a letter through the post. I always thing C4 envelopes are going to be legal ones, or payments from Buy.at. So when I got a letter to “www.rovio.co.uk” at this address I was a tad worried – especially when I’ve found out Google has fallen out with the site at the moment:
So I was supprised to get a letter from the Red5 gadgets merchant on DGM. I did a load of gadget sales over last Christmas and was intending to use them but had an absolute nightmare logging into their own indi prog. Passwords wouldn’t work and the reminder tool was just a pain in the backside. I didn’t have much luck with the support either – It was just the time of year I suppose. During that time I spent most of my time on the other networks so didn’t twig they were with DGM.
I’ve had a load of great experiences with networks and merchants lately so today it was great to get a proactive letter targetting an individual product:
This is the sort of stuff that affiliate managers should be doing. I’ve worked hard to, er, work harder with merchants and networks, and it has proven to highly beneficial. I just wish more affiliate managers / website administrators would start thinking ahead, getting their target affiliates sorted and worked on their communication.
So well done Red5 and Scott! I’ll be dropping you a line today and will sort out my crummy site!
Also I expect others will be jumping on this product now – but hey, you’ve got to say well done where it’s due!
And for you that were interested, I also got a “remittance advice” from buy.at and a “bill” from BT highlighting that I’ve geot a £90.04 credit balance!